is this similar to the one you share on B.I , Brendon? CUBI UX - User Experience Model
IoT: What You Need to Know as a Digital Marketer [Infographic] - Position²
Customer Experience Journey
The Building Blocks of Experience Mapping. http://adaptivepath.s3.amazonaws.com/apguide/download/Adaptive_Paths_Guide_to_Experience_Mapping.pdf
Information Flow and Journey Map. Information flow for a typical parent journey (from ER back home) at Children’s Hospital of Pittsburgh.
5 Steps For Creating A Customer Journey Map
Customer Journey, User Experience, Maps und der umfassende Blick auf den Nutzer
Understanding the Impact of UX using Experience Maps | Yu Centrik