More ideas from Lisa
Semana 26 - Banking Must Adopt a Digital Customer Journey Perspective

Flat design vector stylish illustration concept with icons of retail commerce and marketing elements such as promotion, coupon, discount with various shopping and money economy sign and symbol. - buy this stock vector on Shutterstock & find other images.

Zaka Mian on Transforming Customer Journeys – Lloyds Banking Group Digital Blog

Zak Mian on Transforming Customer Journeys

Customer Journey/ Experience Map

Customer Journey / Experience Map - The PowerPoint template collection includes definitions, layouts and examples of professional Customer Experience Maps.

Customer Experience

See your company in a whole new light with the CX ViewPrint. Seeing your company’s activities as your customers see them is often the critical difference between an "ok" company and a great company.