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"A touchpoint is a point of interaction involving a specific human need in a specific time and place" - Christ Risdon (Adaptive path)

"A touchpoint is a point of interaction involving a specific human need in a specific time and place" - Christ Risdon (Adaptive path)

Every company has a customer journey

Every company has a customer journey

Idag blir det nya tag med #UserStoryMapping efter @gajlof's inspirerande intro imorse på #agilelindholmen

Victor Sollerhed on

Idag blir det nya tag med #UserStoryMapping efter @gajlof's inspirerande intro imorse på #agilelindholmen

My sketchy icons

My sketchy icons

channels postit-background

channels postit-background

Blue wavelines

Blue wavelines

Goal map

Gaine - Lean User experiences for your service (or product) with your team

User experience map template

User experience map template


More ideas